Phoenix hotel guests fight $500 smoking fees they say they shouldn’t have been charged

Two women say the Holiday Inn & Suites Phoenix Airport North charged them $500 smoking fees after staying there. They insist they did not smoke — and their fight to get those charges reversed took months.

Leslie, a hairdresser from South Carolina, says she traveled to Phoenix in April with her daughter for a work trip. After checking out, she says the hotel charged her $500, claiming she set off the room’s air quality detection sensor twice.

“It’s just the principle, because I did not do it, and my daughter did not do it. So, I am not paying $500 for something that we did not do,” Leslie explained…

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