A new 911 Nurse Navigation program launched in June by American Medical Response and Stanislaus County aims to reduce the number of non-emergency ambulance runs to hospital emergency rooms by referring those patients to other forms of medical care.
Two neighboring counties are also expected to have Nurse Navigation in place in the coming months, perhaps by the end of 2026.
Last year, Stanislaus County received about 86,000 medical-aid calls through its 911 system – including thousands for situations that were lower-acuity, non-emergency cases for which an ambulance trip to a hospital was not medically necessary, said Chad Braner, director of the Stanislaus County Emergency Medical Services Agency…