Rochester Gas & Electric is just one of several utility companies across upstate New York that are shutting off the power to some customers who are unable to pay their bill.
It doesn’t happen overnight or without warning, but thousands of utility customers are being left in the dark during these difficult times.
“Anxious, frustrated, overwhelmed. Because that’s a frequent thing these days. It’s just one more thing to add,” said utility customer Katy Hutchings…