- Chris Hubbard in Salt Lake City received misdelivered UPS packages repeatedly.
- UPS’s AI autocorrection feature is blamed for the address error and frequent misdeliveries.
- UPS promised to correct the issue after KSL intervened on Hubbard’s behalf.
SALT LAKE CITY — Imagine coming home to find heavy boxes stacked on your porch; boxes that should have been delivered to someone else. That’s the situation Chris Hubbard finds himself in and he says he can’t get the misdelivered packages to stop.
“This is the gift that keeps on giving,” Hubbard said.
Every few weeks for the past six months, Hubbard has come home to find that UPS has delivered piles of boxes that aren’t even addressed to him…