PHOENIX — A Phoenix woman spent months trying to get a refund after her American Airlines flight was canceled — only to discover she had been scammed by someone impersonating the airline.
Cher, from Phoenix, came to the “On the Road with Let ABC15 Know” event in Glendale earlier this month seeking help with her consumer problem.
“I’ve had an issue getting a refund from American Airlines. So, last September my flight was canceled and I called and got rebooked. I wanted to go to Santa Fe, and I could only be rebooked to Albuquerque and so they charged me $1,010 for that rebooking and then they said that it was going to be repaid very very soon,” Cher explained…