Insurer pays out life insurance policy within 24 hours after WBTV steps in

The video above is a live stream of WBTV and affiliated programming, and may not be directly related to the article below.

CHARLOTTE, N.C. (WBTV) – A family told to wait weeks for a life insurance payout had their claim resolved within 24 hours after WBTV contacted TruStage’s communications department.

Craig Martin died on Sept. 23, 2026. His family filed the life insurance claim on Sept. 28, 2026…

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