NEW ORLEANS (WVUE) – An online auction platform used to sell delinquent and adjudicated properties faces mounting consumer complaints and a criminal investigation by the St. Tammany Parish District Attorney.
CivicSource, a New Orleans-based platform that held contracts with municipalities across the country, has received an “F” rating from the Better Business Bureau of Greater New Orleans.
“Refund delays, missing money, lack of communication, customer service breakdown, processing and transparency issues,” said Michael Drummond, president and CEO of the Better Business Bureau of Greater New Orleans…